Marine Cargo

In the event of an occurrence which is likely to give rise to a claim under this policy, the following steps are to be taken :

1. Take all necessary action to minimize any further loss.
2. Advise PT. Asuransi ALLIANZ Utama Indonesia immediately by telex or telephone giving any details ( however brief ) that are available.
3. Complete a report of the incident ( chronological report ) which may be handed to the insurance adjusters or insurance company at a later date.
4. Do not sign clean receipt upon finding damages on cargo during taking delivery
5. To arrange joint survey with carrier or other parties responsible to the loss and obtain a copy if necessary.
6. To lodge a notice of claim against carrier or other parties responsible to the loss and obtain approval receipt from them of such letter.
7. If the cargo is missing, file a complaint to nearest police station.
8. Complete necessary claim forms and supply all documentation as required.