Allianz Indonesia (Allianz Utama and Allianz Life Indonesia) inaugurated today its new Head Office, “Allianz Tower” in Jakarta. Mrs. Heidrun Tempel, Deputy to the Ambassador of Germany in Indonesia and Mr. Manuel Bauer, member of the Board of Allianz SE, responsible for Growth Markets, officially inaugurate the office in the presence of Allianz Indonesia’s partners. This is a new landmark for Allianz after its 30 years of presence in Indonesia.
“Indonesia is a fast growing market for the Allianz Group, we are proud to give such a visible proof of our long-term commitment to our Indonesian customers and partners," commented Manuel Bauer. "We want to provide the best service, that’s why we also want to provide the best work environment to our employees."
The organization of each floor was thought through in order to optimize work efficiency and service to the customer.
On the Ground Floor, the “Allianz Centre Jakarta” is dedicated to direct customers. They can find any insurance advice and solution, from motor insurance, to house or health solutions; from simple daily insurance issue to more complex situations.
The basement itself is a complete innovation. Policy holders will be able to send their car after an accident to the “Allianz Car Inspections Area”. There, experts of the Allianz motor claims team will help them file the claim and assess the damages.