Komplimen dari nasabah Allianz Indonesia :
Fast claim process. Input: please use simple words to explain why our claim is rejected or returned, therefore ordinary customer will have better understanding.
Allianz products are good and very competitive to other insurance companies. And every year, Allianz continue to improve service process in all departments to satisfy customers and agents.
Before, it was very hard to call Allianz’s customer service and it took more than half month to get withdrawal fund. But not anymore, Allianz has improved its service, and I can get my withdrawal fund in 5 days only.
Patience agent in servicing, willing to listen to all complaints and provide clear explanation. Easy process for fund withdrawal and the fund transferred on time (even beyond expectation) in exact sum.
Thank you in helping outpatient process of my son, Ray Taqy Budiman in YARSIS hospital in Surakarta. He is now in a good condition, please send my best regards to Ibu Yunita for taking care of registration process.