With this new complaints Management System Allianz Indonesia is able to accept, monitor and settle complaints. Besides that, the needs of clients and service area which needs improved, can be carefully analyzable, so that correct solution can be conducted to increase clients satisfaction.
We are open for good feedback in the form of complaints or appraisals from all people to increase quality and satisfaction of our service.
We will settle your complaint in 3 working days. In the case of heavy case requiring a longer time, we will update every 5 working days.
For our satisfying service, you could also send email to : Contactus@allianz.co.id Or feedback@allianz.co.id
Thank you for your willingness to assists us in realizing our vision and mission.